feat: onboard service desk as second CASAN project

2026-07-10 17:00:35 +09:00
parent 040af64191
commit f8215cd2eb
20 changed files with 208 additions and 13 deletions
@@ -0,0 +1,7 @@
+# Service Desk Architecture
+
+The Service Desk pilot is a dependency-free Node domain module. `src/ticket.js`
+contains the state transitions and SLA rule; `test/ticket.test.mjs` uses Node's
+built-in test runner. CASAN governance is supplied only by
+`packages/casan-harness`, selected through `CASAN_DOMAIN_ROOT`; no harness gate
+is copied or modified for this project.